September 24

How to Respond to Negative Online Reviews | 2 CRITICAL Reputation Management Tips

0  comments

"How I Run 9 Different Profitable YouTube Channels and Make 6 Figures From Them"

Introducing Tube Mastery and Monetization

Tube Mastery and Monetization teaches how to start, grow, and monetize a hyper-profitable YouTube channel from complete scratch.

Wesley Billion Dollar Virgin offers

Overnight Millionaire - Wesley Billion Dollar Virgin. Will You Click The Green Button To Earn Easy Cash and possibly become an Overnight Millionaire HERE IS ..

Meticore Advanced Diet Pills Supplement for ...

 Meticore Advanced Diet Extra Strength Advanced Weight Loss Supplement are Great for taking in before you go to the gym and workout. It boosts your overall .

Making $378K A Year As A Fiverr Freelancer

Getting some unwarranted negative online reviews? Here’s exactly how to respond to them. Subscribe here to learn more of my online brand management tips: https://www.youtube.com/subscription_center?add_user=neilvkpatel
Find me on Facebook: https://www.facebook.com/neilkpatel/
Read more on my blog: https://neilpatel.com/blog/

As a business, when you’re online, everyone isn’t gonna love what you’re doing.

Eventually you’re going to get a negative review and reputation management is key.

Hey everyone, I’m Neil Patel, and today I’m gonna share with you on how you should deal with negative reviews.

The first thing you need to know about online marketing, is when someone leaves a negative review, you should respond.

If they say, let’s say they don’t like your service that you’re providing, you should explain why your service is great and what you’re gonna do to fix it.

Or, if they’re completely wrong, you should respond on, “Hey, I appreciate the feedback, “and here’s what we’re gonna do to improve the experience “for you next time.

“And here’s why we think we actually have a decent service “or product, or offering.”

But you’re not gonna please everyone when you’re in reputation repair mode.

And when you respond to these people, make sure you do it in a positive way. Don’t just say, “No, you’re wrong, “and you don’t know what you’re talking about.”

It has to be positive, such as, “I appreciate your feedback, and here’s why I disagree, “or here’s what we’re gonna do to fix.”

And second, and this is really the last one to avoid a bad reputation.
Improve your business.

Even if you don’t feel you’re right, just try to improve.

Take people’s feedback to heart, and try to make your business better.

The more you try to please other people, eventually you’ll get less and less negative reviews.

And sure, you may not have a perfect rating, but you could be 4.5 or 4.7 stars out of five.

And that’s good enough. No one is perfect over time. Eventually you’re going to get a negative review.


Tags


You may also like

Leave a Reply

Your email address will not be published. Required fields are marked *

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Subscribe to our newsletter now!